Privacy Policy

What we collect

Only what you give us.

• Enquiry form — your name, organisation, email, phone, and the details you choose to write about your requirement.
• Orders — billing and delivery address, contact number, GSTIN where you supply one, and the order itself.
• Correspondence — emails and messages you send us.

We do not run advertising trackers or third-party analytics on this site, and we do not build profiles of visitors.

What we never see

Card and payment details. Payments are handled entirely by Razorpay on their own systems. Card numbers never reach this website or our staff.

Why we hold it

To answer your enquiry, prepare a quotation, fulfil and deliver an order, provide support and warranty service, and to meet our tax and statutory record-keeping obligations.

We do not send marketing email unless you ask us to, and you can stop it at any time by replying and saying so.

Who else sees it

• Web3Forms — delivers enquiry form submissions to our sales mailbox.
• Razorpay — processes payments and holds the transaction record.
• Courier companies — receive the name, address and phone number needed to deliver your consignment.
• Our email and hosting providers — in the ordinary course of carrying messages and serving this site.

We do not sell your data, and we do not share it for anyone else's marketing.

How long we keep it

Enquiries that do not become orders are kept for up to 24 months, then deleted. Order and invoice records are kept for 8 years, as tax law requires.

Your choices

You may ask us to give you a copy of what we hold about you, correct anything wrong, or delete it where we are not required to keep it. Write to our customer care address and we will respond within 30 days. If you are not satisfied, contact the Grievance Officer named below.

Security

This site is served over HTTPS. Access to enquiry and order records is limited to the people who need it. No system is perfectly secure, and we will tell you promptly if a breach affects your data.

Children

This site is aimed at organisations and adult buyers. We do not knowingly collect data from children.

Who you are dealing with

Meshtastic India
G-27, LS-01, Beta-1, Beta Plaza, Greater Noida, Uttar Pradesh 201301, India

Customer care: email  ·  phone
Monday to Saturday, 10:00 to 18:30 IST.

Grievance Officer: Aniket Singh — email. We acknowledge a grievance within 48 hours and aim to resolve it within one month of receipt, as required by the Consumer Protection (E-Commerce) Rules, 2020.

Last updated 4 August 2026. We may revise this page; the version published here at the time of your order is the one that applies to it.